Collections Officer

3 days ago

Rohini Delhi Delhi, India Aimlay Pvt. Ltd Full time

**Job Title: CRM Specialist (Male Only)**

**Company Name**: Aimlay Pvt Ltd

**Salary**: Up to 35,000 INR

**Experience**: Relevant experience in hard-core collection

**Responsibilities**:

- **Customer Relationship Management**:

- Develop and maintain strong relationships with customers.
- Address customer queries and concerns related to collections.
- **Collection Strategies**:

- Implement effective and ethical collection strategies.
- Work towards meeting and exceeding collection targets.
- **Negotiation**:

- Negotiate payment plans and settlements with customers.
- Handle challenging conversations with professionalism and empathy.
- **Documentation**:

- Maintain accurate and up-to-date records of customer interactions and payment arrangements.
- **Reporting**:

- Generate regular reports on collection performance.
- Provide insights and recommendations for process improvement.
- Upselling
- Cross Selling

**Qualifications**:

- Relevant experience in hard-core collection is essential.
- Strong negotiation and communication skills.
- Ability to work in a target-driven environment.
- Excellent problem-solving and decision-making abilities.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you comfortable with sector 10,Rohini as your job location?
- Are you comfortable with upto 35k as your monthly salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales collection: 1 year (required)

Work Location: In person

**Speak with the employer**

+91 9773558479

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