International Customer Service Advisor

**Position Overview**: The Service Advisor is responsible for providing exceptional customer service in the car showroom's service department. This role involves managing customer interactions, scheduling service appointments, providing vehicle recommendations, and ensuring customer satisfaction throughout the service process. The Service Advisor acts as a...

Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. **Responsibilities**: - Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle...

**Service Advisor** **1. Primary Responsibilities**: Managing customer interface assigned to him during service for all activities and enhance customer satisfaction. **A) Scheduling and arranging appointment** Ensure all required customer details are recorded in the existing customer database Check and analyze the SSO/RO sheet to clearly understand...

**Job Summary** As a Certified Service Advisor, you are the professional “manager” of the entire customer oriented service process. You set the standards for customer support. You see every contact with the customers as a professional challenge and feel responsible for the customer problems until they have been resolved. Customer appreciates you as a...

A service advisor acts as the crucial intermediary between customers and service technicians, diagnosing vehicle issues, translating technical information, and managing the service process to ensure customer satisfaction and smooth operations in an auto dealership or repair shop. Key responsibilities include greeting customers, discussing their needs,...

Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...

Bodyshop Advisor Reports to Bodyshop Manager. Critical activities of the Service Advisor includes, Greeting the customers, listening to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, Service Advisor establishes a good relationship with customers...

This job requires at least 1 year of experience in being a service advisor. - Must know how to handle the customers and know the details of the services offered. - Must have the ability to build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty,...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...