Front Office Executive

13 hours ago

Aluva, India 7 The Business Hotel Full time

**Education**:
The Front Office Executive serves as the face of the organization, ensuring a welcoming and professional environment for clients, visitors, and employees. This role involves managing front desk operations, handling administrative tasks, and providing excellent customer service to create a positive first impression.

**Key Responsibilities**:

- Reception Management
- Greet visitors, clients, and employees warmly and professionally.
- Maintain a clean and organized front desk and reception area.
- Visitor Coordination
- Maintain a log of visitors and issue visitor passes.
- Schedule and coordinate appointments and meetings as required.
- Ensure visitors are guided properly and offered assistance as needed.
- Administrative Support
- Handle courier services (inward and outward) and maintain related records.
- Assist with administrative tasks like filing, data entry, and document management.
- Monitor office supplies inventory and coordinate replenishment.
- Customer Service
- Address inquiries and resolve concerns efficiently.
- Ensure customer satisfaction by providing prompt and courteous service.
- Coordination and Communication
- Act as a liaison between departments for effective communication.
- Assist in planning and organizing company events or meetings.
- General Office Maintenance
- Report any maintenance or IT issues to the respective teams.
- Ensure compliance with office safety and security protocols.

**Required Skills and Qualifications**:

- Bachelor's degree or equivalent (preferred).
- High school diploma with relevant experience may also be considered.

**Experience**:

- 0-1 years of experience in a front office or administrative role.
- Freshers can also apply

**Skills**:

- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Customer service orientation with a professional demeanor.
- Problem-solving skills and attention to detail.

**Personal Traits**:

- Friendly, approachable, and patient.
- Ability to work under pressure and manage time effectively.
- A proactive and team-oriented mindset.

**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹240,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (preferred)

Work Location: In person

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