Web Solutions Executive

7 days ago


Hubli, India Apeiron Global Pvt. Ltd. Full time

The Web Solutions Executive is an entry-level position that supports Dedicated, VPS, and Cloud Hosting clients via phone, support ticket, and chat platforms on various technical issues. Varying shifts are available.

**Responsibilities and Duties**

**Job Duties**:

- Answers Help Desk tickets and LiveChat inquiries as a secondary responsibility.
- Escalates or flags tickets and calls to Level II, III, or Supervisor when necessary.
- Utilizes Level I security access to Account Management System (Pavo) to assist customers.
- Monitors servers including booting a machine when necessary.
- Responds to server alerts as per instructions from supervisory staff.
- Responsible for server stability.
- Transfers account between servers when necessary for load balancing or account upgrades.
- Document all answered calls and help desk tickets accordingly
- Provide phone support for Dedicated, VPS, and Cloud Hosting Reseller clients
- Continues development of Lunarpages and systems knowledge to more effectively answer calls.
- Performs miscellaneous job-related duties as assigned.

**Required Experience, Skills, and Qualifications**
- Ability to communicate effectively, both orally and in writing
- Punctuality
- Knowledge of customer service principles, techniques, systems, and standards
- Ability to work well with the public via phone, support ticket, and chat
- Ability to work in a team environment
- Knowledge and understanding of operating principles, practices, and procedures within area of business specialty
- Knowledge of Linux required
- Knowledge of SSH required
- Previous server administration is a plus.
- Knowledge of relational databases including a database query language
- Understanding of HTML, PHP, or other scripting languages
- Understanding ASP/JSP helpful
- Ability to work productively and efficiently to meet deadlines and quotas
- Analytical skills
- Ability to work in a team environment
- Familiar With Hosting products and services
- Internet and computer skills include but are limited to:

- General knowledge of the Internet including surfing and how to search keywords using search engines such as Google
- Operating Systems
- General knowledge of HTML Editors
- The ability to use an HTML editor is a plus
- Knowledge and ability to use Internet Browsers such as Chrome, Firefox, Opera, Safari, and Internet Explorer
- MS Office Applications: Word, Excel, Outlook
- Web forums, blogs, or bulletin boards
- Familiarity with cPanel, LPCP, Plesk, or other web hosting tools
- Familiarity with file transfer via the Internet (FTP/SFTP)
- Familiarity with DNS troubleshooting
- Familiarity with how to migrate a website and/or scripts
- Familiarity with Protocols (HTTP, FTP, SSH, SSL, MySQL, POP3, IMAP, SMTP)

**Salary**: ₹180,000.00 - ₹210,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus

**Education**:

- Bachelor's (preferred)


  • Web Designer

    1 week ago


    Hubli, India Apeiron Global Pvt Ltd Full time

    Job Description: - Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients. - Develop and maintain robust Webstyle guides for all our consumer - and business-facing products. - Provide thought-leadership on Web design best practices and next-generation digital trends. - Create high-fidelity mock-ups...

  • Backend Executive

    1 day ago


    Hubli, India Gonag Solutions Pvt Ltd Full time

    Role: Backend Executive (only female) Company name: Gonag Solutions Pvt Ltd Fluency : English and Hindi (mandatory) Place : behind splash swimming pool, vidyanagar, Hubli Timings 10 to 5:30 **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) **Language**: - Hindi (required) - English...


  • Hubli, Karnataka, India Dvara Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Category: Python Full Stack DeveloperJob Type: Full TimeJob Location: DharwadNumbe of Position: 1Experience: 2-4 yearsJob Summary:We are looking for a Python Full Stack Developer to join our team and work on cutting-edge AI-driven products for financial services. If you are passionate to code and want to build impactful AI solutions in financial...

  • Full Stack Engineer

    2 weeks ago


    Hubli, India Green HR Solutions Full time

    Hiring For USA Based Multinational CompanyWe are seeking a talented and versatile Full Stack Engineer to join our dynamic development team. The ideal candidate will have extensive experience in both front-end and back-end technologies and will play a key role in developing, testing, and maintaining web applications. As a Full Stack Engineer, you will...


  • Hubli, India New Gen Homes Full time

    **Social media handling What's app CRM** **Digital Marketing Executive** - Planning and monitoring the ongoing company presence on social media - Launching optimized online advertisements to increase company and brand awareness **Responsibilities** - Assist in the formulation of strategies to build a lasting digital connection with consumers - Plan and...

  • Java full stack

    5 days ago


    Hubli, India Servion Global Solutions Full time

    Job Title: Senior Java Fullstack Developer (Java with Any frontend)Exp : 5- 10 YearsWork Mode : HybridLocation : PuneNotice Period : Immediate onlyJob Overview:We are seeking a highly skilled and experienced Senior Java Fullstack Developer to lead the design and development of scalable, high-performance web applications. This individual will work with...

  • Technical Lead

    7 days ago


    Hubli, India CRMIT Solutions Full time

    Key Responsibilities8-12 years of industry experience with at least 10 years in Integration Technologies with minimum 5 + years of Mulesoft.Integration Professional - A Mulesoft Certified Integration Architect personnel, also Platform Architect, should have worked as a Solution Design Specialist.Experience should cut across Middleware platforms - Webmethods...


  • Hubli, India Lobo Staffing Solutions Pvt. Ltd Full time

    **About Client: -** Our Client is an Indian multinational paint company, based in Kolkata. This company has 16 manufacturing units in India, 2 in Nepal, 1 each in Poland and Russia. It has manufacturing units at Howrah and Rishra, Arinso, Taloja, Naltoli, Goa, Devla, Hindupur, Jejuri, Jammu, Puducherry and Udyognagar. The company has presence in five...


  • Hubli, India Nvks Infotech consultancy Full time

    Conduct market research and analyze data to identify trends, insights, and opportunities. - Manage and measure the effectiveness of digital campaigns and provide regular reports to senior management. - Work closely with internal stakeholders to develop and implement digital content strategies and ensure they align with overall business objectives. -...


  • Hubli, India Gonag Solutions Pvt Ltd Full time

    Role: Digital marketing Company name: Gonag Solutions Pvt Ltd Fluency : English and Hindi (mandatory) Place : behind splash swimming pool, vidyanagar, Hubli Timings 10 to 5:30 **Salary**: ₹8,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) **Language**: - Hindi (required) - English...