Vmware Vdi Administrator

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

As a VMware specialist, you will be responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

**Responsibilities**:

- Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions
- Work on major severity and complex server issues
- Provide Backup and restore VMWare servers and virtual sessions
- Drive RCA preparation and meeting SLA for RCA submission along with planning and implementing fixes / patches
- Performance and capacity management on VMWare servers and complex health check-ups
- Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
- Identify and recommend improvements to existing processes
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
- Adhere to all the account specific technical as well as general process / procedures
- Ensure the Service Requests and all pre-requisite checks are followed diligently

**Required Technical and Professional Expertise**
- Minimum of 6+ years of experience in IT industry with VMware VCP certification
- Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise and overview
- Good working & troubleshooting skills of VMware Horizon View versions
- Validated knowledge & troubleshooting skills of VMware ESX & ESXi & vSphere versions and Troubleshooting user level issues
- Administration & troubleshooting skills on Windows Server 2008/2012/2016/2019
- Participation on Major/Severity incidents for resolution and perform root cause analysis (RCA) for the Major incidents.
- Excellent Knowledge on x86 Servers with one or more of the following hardware vendors: HP Chassis & Rack mount, Cisco UCS, etc.
- Experienced knowledge & troubleshooting skills on Storage Technologies: RAIDs, Fiber Channel and iSCSI with one of the following vendors: EMC, Netapp etc.
- Willingness to work on rotational shifts and available at short notice

**Preferred Technical and Professional Experience**
- Working knowledge on Powershell scripting & Ansible automations
- Preferred knowledge on LINUX server’s administration and services
- Mware Horizon VDI Certification
- ITIL Certification

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Systems Administrator

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No