Sales Associates

ü Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Greet customers upon arrival to the store and maintain eye contact
- Actively seek out customers in store, offer assistance to the customers in terms of product location and details.
- Provide excellent customer service and comprehensive store experience to the customers
- Engage with the customers to accurately understand the need and requirements of the customer and provide products and service accordingly
- Maintain good brand and product knowledge. Upkeep with the latest brand and product developments through training, coaching and self-learning
- Deal with customer queries and routine product questions utilizing store and product knowledge.
- Provide product information, features, benefits and usage and assist customer with the purchase decisions
- Build and develop short and long term relationships with customers
- Maximize the sales opportunities through cross selling and add on selling and effectively close sales
- Recommend/advise customers on selection, utilisation and maintenance of the products based on the customer needs
- Provide information to the customers on any deals/promotions as applicable
- Handle the customer complaints, problems at the level appropriate, notify and escalate the critical complaints/issues to the concerned manager/supervisor
- Participate in the team goals and contribute towards store sales and customer service
- Observe and inform the supervisor/manager about the customer needs, preferences and sales trends
- Handle the cash desk and process different types of payments

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance

Compensation Package:

- Yearly bonus

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Darjeeling, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person