Supervisor

2 days ago


Vadodara, India I.O Consultant Full time

**Roles and Responsibilities: -**
- Develop and implement methods to create, track, measure and communicate processes and systems.
- Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
- Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
- Develop Strong process Knowledge. Oversee the successful implementation of Projects assigned.
- Prepare reports and maintain records of work accomplishments and administrative information, as required.
- Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
- Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements
- Qualification: Bachelors or Master's.
- Experience: 3-5 years, preferably in the BPO/KPO/ITES industry.Communication Skill: Good in English. Rotational Shifts/Day Shifts.
- Rotational Week Offs Age: 18 to 31 Ability to manage multiple, concurrent projects and initiatives Outstanding verbal and written communication skills.
- Excellent organizational skills with the ability to handle and prioritize multiple projects Self-starter.
- Must ask questions and learn new skills quickly on the job
- .Driven, team player that is motivated to take responsibility and ensure successful outcomes across activates.
- Ability to work under tight deadlines with short turnarounds in a fast-paced working environment.
- **Role: Supervisor: -**:

- Industry Type BPO /KPO.
- Functional Area Customer Success, Service & Operations.
- Employment Type Full Time, Permanent Role Category Operations

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

**Experience**:

- BPO/KPO/ITES: 4 years (required)

**Speak with the employer**

+91-XXXXXXXXXX


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