Customer Service Representative

1 week ago

Mumbai, India kaamwalibais.com Full time

**ABOUT US**:
**ROLES & RESPONSIBILITIES**:
This is a full-time on-site role for a Customer Service Executive. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The role involves interacting with Maids over the phone, and in-person. The Customer Service Executive will also be responsible for maintaining customer, maid's records and ensuring customer satisfaction.

**EXPERIENCE**:Minimum 6 months exp. as a CSE / B2C Sales / Tele calling Sales

**(Freshers willing to work are also welcomed)**

**QUALIFICATIONS**:SSC / HSC / Bachelor's degree in any field

**JOB LOCATION**: MAROL, ANDHERI EAST

**SKILLS**:

- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and complaints
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in English, Marathi and Hindi

**Job Types**: Full-time, Fresher

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (required)
- total work (required)
- Telecommunication (required)

**Language**:

- English (required)
- Hindi (required)
- Marathi (required)

**Speak with the employer**
+91 9819454119

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