Customer Care Executive

2 days ago


Ajmer, India Travelwings Full time

Make reservations for planned travel, including hotels, visa, holidays, & sightseeing
- Follow up with clients about travel plans and make adjustments as needed
- Coordinate the use of bonus miles and other rewards that clients want to use
- Organize large-scale events, including conferences and retreats, with up to 200 attendees
- Resolve scheduling conflicts and other issues as they come up
- Advise current and prospective clients about destination options, including pros and cons of each
- Coordinate with client’s point-of-contact in days leading up to event or arrangement

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person



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