Bpo Voice Non Voice Process

3 days ago

Nirman Vihar Delhi Delhi, India ESTAR ONLINE TRADING PRIVATE LIMITED Full time

We bring you an excellent opportunity to work for a blended process. We are hiring for a CCE profile where your job will require interacting with customers in different ways.

**Responsibilities and Duties**

Resolve customer complaints via Call.

Responding promptly to customer inquiries.

Making sure that customer's Issues are attended and all of their concerns are resolved timely.

Playing an active role building the reputation of the company

Provide problem-solving skills to existing clients by ensuring excellent service provided to clients.

**Qualification and requirements**

Undergraduate/Graduate in any discipline

Proven customer Care and team handling experience

Excellent communication & written, collaboration, and problem-solving skills

**Salary**: ₹12,787.00 - ₹19,595.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Shadipur Depot, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

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