Officer, Trade Operations

**Job Summary**
- As a Trade Operations Analyst, you will be responsible for supporting the efficient execution of Trade Finance operations within the bank. You will play a vital role in the Trade Operations team & be responsible for the processes of delivering Trade Finance services for Standard Chartered Bank’s clients with a focus on client experience as well as management of risk and full compliance of rules, regulations, procedures, practices, and policies that are applicable to the process.**Strategy**
- Demonstrate awareness and understanding on the Group’s business strategy and model as it relates to Trade Finance Operations
- Align with Group’s trade finance strategic goals and objectives

**Business**
- Understand the Trade Business, Products and the Clients for the markets that are being processed
- Adhere to service levels and efficiency/accuracy standards to deliver against our key performance indicators
- Identify areas for improvement and contribute to actionable recommendations

**Processes**
- Execute processing of Trade Finance processes, ensuring adherence to operating instructions, and full compliance of internal policies as well as regulatory requirements.
- Maintain process documentation, including workflow diagrams, department operating instructions.
- Identify opportunities for process optimization and automation to enhance operational efficiency and reduce risk.
- Collaborate with internal teams to implement process improvements and drive operational excellence.
- Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions.

**Key Responsibilities**

**People & Talent**
- Foster a collaborative and inclusive work environment that promotes teamwork, knowledge sharing and professional growth
- Self-learning and initiative in leveraging available training to learn new products outside of initial product assignment to further grow and develop expertise and capabilities.
- Lead by example and demonstrate behaviour consistent with the bank’s culture and values.
- Support development and training of new team members to ensure a high overall level of expertise and competency.

**Risk Management**
- Act as the first line of defence in risk management and identification of risk in course of daily operations.
- Comply with procedures and operating instructions as well as internal guidelines and policies which are designed to mitigate risk.
- Ensure error free processing complying with documented procedures and operating instructions.
- Identify, highlight and escalate concerns appropriately to allow risk to be adequately managed.
- Contribute to and support process improvements for operational risk management.

**Governance**
- Comply with Group Policies and Procedures.
- Comply with Local policies and procedures that may be applicable

**Skills and Experience**
- Operations - Back Office
- Banking Products (Trade Finance)
- Anti-Money Laundering Policies and Procedures
- Service Excellence
- On-Line Transaction Processing tools
- Process Improvement

**Qualifications**
- Bachelor’s Degree in finance, business administration, or a related field is recommended. A relevant professional certification (e.g., Certified Documentary Credit Specialist) is a plus.
- Prior experience in trade finance operations within a banking or financial institution is very advantageous. Fresh Graduates are welcome to apply.
- Excellent analytical, problem solving, and decision-making skills.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Strong communication and interpersonal skills to collaborate with stakeholders at all levels
- Attention to detail and a high level of accuracy in executing trade finance operations.
- Good command of English language is a must. Command of additional languages is a plus.

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well