Admin Executive

**Job Title: Admin Executive (Noida)**

**Company Overview**:
SIGMA Outsourcing Services Pvt Ltd (SOSPL) is a dynamic and growing organization committed to providing exceptional Collections & Debt recovery services to our clients in BFSI Industry. SIGMA, was established in 2005 with over 19 years + standing having more than 25 clients is a leading Business Process Management Service partner for Banks and NBFC industry offering expertise in Soft Bucket Collections through AI Enabled Contact Centers and Field Operations, handling key portfolios of Credit Card, Two-Wheeler Loan, Personal and Consumer Durable loans with large team structure of more than 1700 employees. Sigma has a well penetrated footprint across the North & West of India, in the states of Delhi NCR, Uttar-Pradesh, Uttarakhand, Maharashtra, Gujarat & Rajasthan.

**Key Responsibilities**:
**1. Estate Management & Upkeep**:

- Oversee the maintenance and management of all company properties.
- Ensure that all facilities are in optimal condition and meet health and safety standards.

**2. Physical Security/Access Control**:

- Implement and monitor security protocols.
- Manage access control systems to ensure the safety of employees and assets.

**3. Physical Asset Management**:

- Track and maintain all physical assets.
- Oversee Annual Maintenance Contracts (AMC) and ensure timely renewals.

**4. Fire Safety**:

- Ensure all fire safety equipment is up-to-date and functional.
- Conduct regular fire drills and safety training sessions.

**5. Ensuring POSH at Workplace & Statutory Compliance**:

- Promote a safe and respectful workplace in line with the Prevention of Sexual Harassment (POSH) Act.
- Ensure compliance with all statutory regulations.

**6. Food & Beverages Management**:

- Oversee catering services and ensure quality standards are met.
- Manage relationships with food and beverage vendors.

**7. Office Rentals/Lease Documents/Electricity, Water, and Telecom Billing Management**:

- Handle all aspects of office rentals and lease agreements.
- Manage utility bills and ensure timely payments.

**8. Grievance Management & Complaints Liaison**:

- Address employee grievances promptly and effectively.
- Serve as a liaison between staff and management for complaint resolution.

**9. Travel and Inter-Office Transport and Conveyance Management**:

- Coordinate travel arrangements for staff.
- Manage inter-office transportation services.

**10. Maintaining Up-to-Date Data Repository of Assets**:

- Keep accurate records of all assets in the ERP system.
- Maintain backup data in the company's regional Google Drive.

**11. Recording & Delegation of Tasks in ERP & Asana**:

- Assign tasks using Asana project management tool.
- Ensure timelines are met and projects are on track.

**Additional Responsibilities**:

- Fulfill duties diligently as per the defined Key Responsibility Areas (KRA) sheet.
- Perform other duties and functions as directed by the company.
- Collaborate with the regional reporting team for advice, instructions, and support.
- Abide by the company's Code of Conduct regulations.
- Report directly to the Senior HR Manager on day-to-day affairs.
- Indirectly report to the CEO/CHRO and Centre Regional Officer (CRO) Operations team.
- Adapt to changes in the reporting structure as per the company's governance needs.

**Qualifications & Requirements**:

- Graduate with Management Diploma/Degree. Ex-Army personnel with extensive experience in general administration are preferred for the role.
- Minimum of 3-5 years of experience in Admin & Estate Operations.
- Reporting Days/Time: Monday to Saturday; 09:00am
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in ERP systems, Google Applications, and project management tools like Asana.
- Knowledge of statutory compliance and workplace safety regulations.
- Ability to multitask and manage multiple projects simultaneously.

**What We Offer**:

- Salary range between 20k to 25k per month depending on proven leadership experience.
- Attractive Benefits with Annual Bonus and opportunities of growth as company expands into PAN India territories and overseas locations.
- Opportunity to lead a dedicated team in a dynamic work environment.
- Professional growth and development opportunities.

**Travel Expectations**:

- Travel to NCR regional offices will primarily involve overseeing office estates, conducting site inspections, managing vendor relationships, and ensuring compliance with company standards across locations.
- Weekly Travel Itinerary of 2 days in a week to Noida office and 1 visit monthly to Jaipur office.
- Travel Plan & itinerary to be shared in advance with senior management for approval defining key agendas of travel vs expected outcomes.
- Detailed Travel report to share after each region’s visit.
- Travel to attend company’s Labor Court / Government hearings in liaison & guidance with Sr HR Manager & Compan