F&b Captain

**1. Leadership and Supervision**
- **Team Management**: Lead and supervise bartenders, servers, and barbacks, ensuring smooth coordination.
- **Training**: Train staff on craft cocktail preparation, presentation, service etiquette, and the bar’s unique offerings.
- **Problem-Solving**: Address any staff or operational issues promptly to maintain service standards.

**2. Guest Experience**
- **Exceptional Service**: Ensure guests have a memorable experience by providing personalized recommendations and attention to detail.
- **Menu Expertise**: Be well-versed in the bar’s menu, including the story behind signature cocktails, ingredients, and preparation techniques.
- **Handling Complaints**: Resolve guest concerns or complaints professionally and effectively to ensure satisfaction.

**3. Operational Oversight**
- **Service Flow**: Oversee the flow of service during busy hours, ensuring efficiency without compromising quality.
- **Inventory Management**: Assist in monitoring inventory levels of spirits, mixers, garnishes, and bar tools, ensuring everything is stocked.
- **Equipment Maintenance**: Ensure bar equipment and tools are in good working order and report any issues for repair.

**4. Craft Cocktail Expertise**
- **Mixology Knowledge**: Demonstrate advanced knowledge of cocktails, spirits, and flavor pairings to guide bartenders and guests.
- **Quality Assurance**: Oversee cocktail preparation to ensure consistency, quality, and adherence to recipes.
- **Innovation**: Collaborate with the bar manager or mixologists to develop new cocktails or seasonal menu changes.

**5. Team Collaboration**
- **Communication**: Act as a liaison between staff and management, ensuring clear communication of expectations and feedback.
- **Shift Coordination**: Manage staff schedules, breaks, and role assignments to maintain a balanced workload.
- **Pre
- and Post-Shift Duties**: Lead opening and closing procedures, ensuring readiness and cleanliness.

**6. Compliance and Safety**
- **Alcohol Regulations**: Ensure compliance with local liquor laws, including responsible service and checking IDs.
- **Hygiene Standards**: Uphold cleanliness and safety protocols in all aspects of bar operation.
- **Crisis Management**: Handle emergencies or disruptions calmly, ensuring guest and staff safety.

**7. Financial and Sales Oversight**
- **Upselling**: Guide staff to upsell premium products or specialty cocktails to maximize revenue.
- **Cash Handling**: Ensure proper cash handling, including monitoring tips, balancing registers, and reporting discrepancies.
- **Sales Analysis**: Assist in tracking sales trends and identifying popular items or areas for improvement.

**8. Events and Promotions**
- **Event Coordination**: Help plan and oversee bar events like themed nights, tastings, or private parties.
- **Promotional Ideas**: Work with management to suggest and execute creative promotions that align with the bar’s brand.

**Skills and Qualities Required**
- **Leadership**: Strong ability to lead, motivate, and manage a team in a high-pressure environment.
- **Customer Service Excellence**: Prioritize guest satisfaction with a friendly, professional demeanor.
- **Mixology Expertise**: Deep understanding of craft cocktail preparation and the bar industry.
- **Attention to Detail**: Focus on quality, consistency, and presentation in every aspect of service.
- **Problem-Solving**: Quick thinking to address operational challenges or guest concerns.
- **Organizational Skills**: Manage staff, inventory, and service flow effectively.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 3 years (preferred)

Work Location: In person