Receptionist Telecaller

1 week ago

Kochi, India ASCENBAY Full time

**Front Desk Duties**:

- Greeting and welcoming visitors, clients, or customers in a professional and friendly manner.
- Managing the reception area and maintaining a clean and organized workspace.
- Answering incoming phone calls, screening and forwarding them to the appropriate person or department.
- Handling incoming and outgoing mail, packages, and deliveries.
- Providing basic information about the organization or directing inquiries to the relevant staff members.
- Scheduling appointments and managing meeting room bookings.
- Assisting with general administrative tasks, such as data entry, filing, and record-keeping.

**Telecalling Responsibilities**:

- Initiating outgoing calls to potential customers or clients to promote products or services.
- Following up with existing customers to gather feedback or provide additional information.
- Conducting market research surveys over the phone and recording the responses.
- Handling customer inquiries and resolving complaints or issues in a professional and courteous manner.
- Keeping accurate records of telephonic interactions and updating customer databases.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Application Question(s):

- How many years of _____ experience do you have?

**Speak with the employer**
+91 9946010013

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