Chat and Voice Process Associate

2 weeks ago

Mohali Punjab, India Him Soft Solution Pvt Ltd Full time

Job description
- Handle inbound chat and calls
- Understand customer's need & solve queries
- Agents will review documents on a custom software platform). Contact information will be provided on the platform or within the document itself
- Relevant information gathered after verification will be entered in notes in the software platform
- The selected agents are required to Work From Office
- The Job is Mon to Fri, rotational shift

**Job Types**: Full-time, Fresher

Pay: ₹180,000.00 - ₹300,000.00 per year

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7652932917

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