
Chat and Voice Process Associate
1 week ago
Job description
- Handle inbound chat and calls
- Understand customer's need & solve queries
- Agents will review documents on a custom software platform). Contact information will be provided on the platform or within the document itself
- Relevant information gathered after verification will be entered in notes in the software platform
- The selected agents are required to Work From Office
- The Job is Mon to Fri, rotational shift
**Job Types**: Full-time, Fresher
Pay: ₹180,000.00 - ₹300,000.00 per year
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 7652932917
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