Digital Fulfillment Technician

2 weeks ago

Bellandur Bengaluru Karnataka, India StratMed Full time

Position Summary

**Outcomes and Accomplishments**

As a Digital Fulfilment Technician, you will:
Ingest incoming Client assets by strictly following SOPs

Monitor order creation on automated supply chain tools by client provided Avails

Manual order creation or cloning of orders on automated supply chain tools based on the communication received from client on redelivery of assets.

Monitor and trouble shoot order processing on automated supply chain tools through successful delivery**.**

Communicating with respective units about project status, issues found, etc. Keep client posted on the status of orders and their completion.

Must effectively analyse and communicate information to resolve issues and concerns as they arise.

Connect with the client on following up with ETA of sources to be received as shows have strict launch times to go live on the website.

Troubleshooting ability to get to the root cause when the order is stuck at processing stage using various home-grown tools and communicate with client to re-send the assets or metadata based on the findings.

Raise tickets with the technical operations team to resolve platform related issues.

Playback verification on the client portal before the launch and on website/App once the show goes live based on the launch date and time.

Maintain a current and accurate understanding of all work in the pipeline.

Send daily updates of work to the team.

Communicate and interact effectively with the Client, Team Lead, Production Manager, onsite team, and associated departments regarding issues/status related to the project.

What You Bring:
**Benefits**

**Y**ou will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network

**Equal Employment**:
Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.

**Salary**: Up to ₹500,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Shift allowance

**Experience**:

- Digital Fulfillment: 1 year (required)

Work Location: In person

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