Shesparks , Solution Architect
2 days ago
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
SheSpark
The Opportunity
Solution Architects help Adobe Experience Cloud customers succeed by advising them on the right experience driven commerce strategies, product implementation approaches, and professional services needed to meet their business objectives.As a Solution Architect, you will partner with Adobe sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of professional services, and present your proposal to the customer. This involves maintaining a keen understanding of the Adobe product strategy, service offerings, and sales pipeline to identify opportunities where Adobe Customer Solutions can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend).
What you’ll do
Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities in parallel
Partner with Adobe sales teams to conduct business and technical discovery with customers
Problem solving with novel solutions, architectures and use cases to help customers meet their objectives
Develop robust recommendations, proposals and scope of work documents for Adobe Customer Solutions engagements while also identifying critical dependencies & gaps
Present your proposals to executive-level customers in a clear and compelling way
Help customers understand Adobe’s capabilities and the transformative power of Experience Driven Commerce
Continuously improve the Solution Architecture team’s knowledge, methodologies and customer-facing collateral
What you need to succeed
Strong drive to solve customer problems and rapidly convert pipeline opportunities into closed deals
Balance of business and technology acumen, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria
Outstanding problem solving and analytical skills, including ability to create clear observations, analysis and conclusions based on customer interviews and data
Excellent customer facing skills with experience presenting to and achieving buy-in from senior executives (managers, directors, VPs, CMOs, and CXOs)
Outstanding communications skills both oral and written (e.g., PowerPoint)
Ability to multi-task and prioritize across multiple sales opportunities at the same time
Team player who can collaborate with multiple stakeholders to arrive at the best solution
**Bonus**: experience with Adobe Experience Cloud or other Adobe solutions, other e-commerce platforms
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