Operation Executive

10 hours ago

Vadodara, India Watchdog Monitoring Svcs Pvt. Ltd. Full time

We are looking for an Operations Executive to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations.

**Roles and Responsibilities**:
Responsible for handling customer queries.

Responsible for maintaining customer relationships.

Responsible for customer calling and customer support.

Check if clients have received the invoices and if they have any query

Solve the queries of the customer related to invoices, if any

Confirm the Payment date with the customers & maintain its track accordingly.

Internal team coordination for relevant information required; follow up on queries and getting them resolved before chasing payments to customers

Follow up for payments once the invoice is overdue.

Forecasting the payment weekly/monthly basis

Maintaining and updating customer database / Data Management

Assisting the team with ad hoc tasks and providing administrative support

Liaising with colleagues across UK

Invoicing and Collection of payment.

Booking jobs for clients & engineers

Responsible for managing diaries and schedules of Engineer / customers

**Skills Required**:
A degree in Business Administration or equivalent is preferred.

Fluent in English Communication.

Good working knowledge of MS Office and MS Outlook.

Quick Learner and ability to manage the team.

Strong planning and organizational skills as well as attention to detail

A strong multitasker who has the ability to prioritize conflicting deadlines & varied workload.

A team player who is also capable of performing tasks independently.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

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