Implementation Executive

3 days ago


Chennai Tamil Nadu, India Sledding Technologies Pvt Ltd. Full time

**Roles and Responsibilities of an Implementation Executive**:1. **Client Onboarding and Setup**
- Understand client requirements and project scope.
- Set up and configure systems/software based on client needs.
- Ensure timely onboarding of clients with all documentation in place.

2. **Project Coordination**
- Plan and manage implementation schedules and timelines.
- Coordinate with internal teams (developers, designers, support) to meet project milestones.
- Conduct regular meetings with clients to provide updates and address issues.

3. **Requirement Gathering & Analysis**
- Gather and document business and technical requirements from clients.
- Communicate client expectations clearly to internal teams.

4. **System/Software Deployment**
- Execute the implementation of software or services.
- Oversee data migration, integration with existing systems, or hardware setups.
- Perform system testing, user acceptance testing (UAT) coordination, and troubleshooting.

5. **Training and Support**
- Train client staff on how to use the new system or platform.
- Prepare training materials or user manuals.
- Provide post-implementation support and resolve initial issues.

6. **Documentation and Reporting**
- Maintain implementation logs, client feedback, and issue trackers.
- Generate reports on implementation status and client satisfaction.

7. **Quality Assurance**
- Ensure all deliverables meet quality standards before handover.
- Conduct quality checks and verify system functionality.

8. **Continuous Improvement**
- Identify improvement areas in the implementation process.
- Provide suggestions for product enhancement based on client feedback.

**Skills Required**:

- Strong communication and interpersonal skills.
- Knowledge of project management tools and practices.
- Technical proficiency (depending on the product, may include SQL, APIs, software config, etc.).
- Problem-solving and analytical thinking.
- Time management and multitasking.

**Job Types**: Part-time, Permanent, Freelance

Pay: ₹8,669.12 - ₹30,613.34 per month

Shift:

- Day shift

Work Days:

- Monday to Friday

Work Location: In person



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