Ar Caller

**Company Details**:
At BeeperMD, we believe that everyone is a VIP when it comes to your health and well-being. That's what inspired us to create a service that comes to you and available to everyone.

We offer free at-home Urgent Care and COVID Testing. Our Clinicians will come to you and diagnose your illness. We can test for Covid-19, Flu, Strep, RSV and send prescriptions to your pharmacy.

**Job description**:

- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

**JOB REQUIREMENTS**
- 2-4 Years of experience in accounts receivable follow-up / denial management for US healthcare customers.
- Fluent verbal communication abilities.
- Experience on Denials management and A/R fundamentals will be preferred
- Willingness to work continuously in night shifts
- Basic working knowledge of computers.
- Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage.

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- AR Calling: 2 years (required)
- Denial management: 1 year (required)

**Language**:

- English (required)

Work Location: In person