
Mis Executive
4 days ago
Company Description
**Company Profile**:
ProVal Technologies is a Orlando, based master managed services provider (MSP).
Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms.
The company is driven by our core values (reflected by our name), and provides an excellent learning platform and career path to its employees. A culture
driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success
**Job Description**:
- Interpreting briefs and developing IT systems that meet all reporting specifications and requirements.
- Assisting with training and onboarding processes.
- Analyzing existing operations, protocols, and processes, and making plans for improvement.
- Creating reports on timesheets, workforce management, resource utilization matrix, client utilization, resource performance stats etc.
- Preparing data for client invoicing.
- Preparing and updating client P&L - Average billable rates etc.
- Creating MIS documentation to facilitate efficient operations and simple system upkeep
- Ensuring the privacy of all customers, employees and company records
**Qualifications**:
**Eligibility**
- Must be a graduate
- Should have 2-3 years of relevant experience
**Required Skill Set**
- Good communication skills
- Experience in MIS
- Reporting on utilization / SLA
- Good analytical skills
- Experience in timesheet handling
- Quick learner
- Should be multitasker
- Good interpersonal skills
- Must have experience in Excel
Additional Information
- Shift Allowances
- Overtime Allowance
- Weekend support Allowance
- Comp Off
- Provident Fund
- Medical Insurance
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