Retail Store Supervisor

5 days ago

Mohali Punjab, India Submit Core Full time

**Job Summary**:We are looking for a dynamic and multitasking individual to join our team as a **Store Manager**. This dual role involves overseeing both cashiering and store management duties, ensuring smooth operations, excellent customer service, and a visually appealing store environment.

**Experience**: 3-4 years

**Key Responsibilities**:
**Sales and Customer Engagement**:

- Achieve sales targets through proactive customer engagement, upselling, and cross-selling.
- Deliver exceptional customer service and promptly resolve complaints and queries.
- Assist customers in styling outfits, providing personalized recommendations, and introducing additional options.
- Maintain a proper record of customers visiting the store and update them about new collections via calls or messages.

**Store Operations and Inventory Management**:

- Ensure accurate transaction processing and daily cash reconciliation using the store’s portal.
- Maintain comprehensive records of stock-in and stock-out data between the store and warehouse.
- Coordinate with the inventory team to guide them on stock requirements at the store and items to be returned to the warehouse.
- Keep a proper inventory record of all items present at the store.
- Inform management about customer feedback and suggestions regularly.

**Visual Merchandising and Store Aesthetics**:

- Check and update visual merchandising displays periodically to align with brand standards.
- Ensure racks and displays are clean and well-organized at all times.
- Take care of the ironing of all clothes to maintain product presentation.
- Actively work towards enhancing the store’s aesthetic to create an inviting environment.

**Compliance and Coordination**:

- Conduct frequent meetings with the accounts department for audits and provide necessary documentation and data when required.
- Submit accurate sales reports and maintain customer feedback records.

**Team Collaboration and Training**:

- Collaborate with team members and participate in training programs to stay updated with product knowledge and sales techniques.
- Work closely with other departments to ensure seamless coordination and operations.

**Qualifications**:

- Proven experience in retail sales, store management, and cashier roles, preferably in clothing or e-commerce stores.
- Strong customer service, interpersonal, and communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Attention to detail and excellent organizational skills.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent; additional training in retail management is a plus.

**Why Join No Labels?**
- Work in a creative and supportive environment with a focus on women’s fashion.
- Be part of a brand that values aesthetics, innovation, and customer satisfaction.
- Opportunities for professional growth and development within the company.

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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