Academic Counsellor

4 days ago

Lucknow, India UpGrad Full time

**JOB DESCRIPTION**

**UPGRAD EDUCATON PRIVATE LIMITED NOIDA**

**Profile - Academic Counsellor**

**Roles & Responsibilities**
- Responsible to manage & convert leads for versatile upGrad programs which are incollaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on

CRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded

**Skills Required**:

- Excellent written and spoken communication skills (English proficiency).
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

**LOCATION- LUCKNOW UTTAR PRADESH**

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Academic counseling: 1 year (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8766337743

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