Recovery Agent

**Recovery Officer Duties and Responsibilities**

Recovery Officer job description should contain a variety of functions and roles including:

- Keep tracking outstanding debts
- Plan course of action to recover owed money
- Locate and contact debtors
- Update account status and database regularly
- Comply with requirements when legal action is unavoidable
- Handle customers' questions or complaints
- Negotiate payoff deadlines and payment plans
- Build trust with debtors
- Identify gaps in the system and recommend solutions

**Recovery Officer Requirements / Skills / Qualifications**

Recovery Officer job description should include these common skills and qualifications:

- High school diploma is preferred
- DRA Certification Required
- 2 years of experience as recovery officer
- Knowledge of relevant legal requirements
- Good knowledge of MS Office and databases
- Good negotiation and persuasion skills
- Experience in working with targets and tight deadlines
- Team player
- Good time-management skills
- Great interpersonal and communication skills

**Salary**: ₹9,121.18 - ₹15,000.85 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Commission pay

Travel requirement:

- Up to 20% travel
- Up to 50% travel

Work Location: In person