Associate - C&rm- Ll
4 days ago
0 - 2 Years
1 Opening
Bengaluru
**Role description**:
The Capacity and Resource Management (C&RM) Team Analyst/ Associate will be an integral member of the C&RM Team supporting such functions as updating and tracking resource and engagement forecasts, analyzing forecasting and utilization trends, as well as other data management responsibilities.
The Analyst will report directly to the INDUS Capacity Lead and meet regularly with the INDUS Capacity Lead to set expectations, prioritize tasks, review data and address outstanding issues.
He/she must build strong relationships with all Client-facing staff, and all leadership by providing excellent customer service producing accurate data entry and reporting, and properly managing issues upward. **Attention to detail is critical in this role.**
This position offers an exciting opportunity to join a collaborative and high energy team which is directly impacting the performance and efficiency of the TAX Service Line.
**Skills**:
- Accurately process all forecast (StaffTrak) updates within **24 hours** of receipt; to include individual resource updates, engagement updates, and/or ad hoc requests.
- Provide forecasting, highlighting conflicts and identifying resources with full or partial availability.
- Documenting true issues, highlighting populations of concern, trends in forecast to actual data, etc.
- Responsible for data management of assigned population(s) to ensure resumes and skills profiles are current, StaffTrak data entry/forecasting is timely and accurate, and CMS time entry is timely and accurate as well.
- Produce reports on a regular, recurring basis to track trends in forecasting, utilization and data management using Excel and other reporting tools.
- Attend team calls to gain an understanding of key staffing issues.
**About Grant Thornton INDUS**:
‘Grant Thornton INDUS’ comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn’t just what we do - it’s how we do it. We support and enable the firm’s purpose of making business more personal and building trust into every result. We’re collaborators - obsessed with quality and ready for anything - who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton’s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India - Bengaluru and Kolkata
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