IT Officer, Business Solutions I

**IT Officer, Business Solutions I**

**Job #**:

- req29346**Organization**:

- World Bank**Sector**:

- Information Technology**Grade**:

- GF**Term Duration**:

- 4 years 0 months**Recruitment Type**:

- Local Recruitment**Location**:

- Chennai,India**Required Language(s)**:

- English**Preferred Language(s)**:

- English**Closing Date**:

- 9/29/2024 (MM/DD/YYYY) at 11:59pm UTC**Description**

**ITS Vice Presidency Context**:
**Unit Context**:
WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.

**Duties and Accountabilities**
- Responsible for interfacing with product owners, business analysts, solutions engineers, and clients to recognize business needs and translate them into a technical solution.
- Responsible for identifying what framework / platform, or technologies to be used for any business need.
- Responsible for identifying key patterns and common services and expand them to core platforms for reuse in similar solutions.
- Responsible for systems architecture design and providing high / low level documentations.
- Interface with multiple functional and technical teams to better understand the requirements and priorities.
- Prepare designs documents, technical and end-user documentation and contribute to product roadmap.
- Participate in work groups/ SCRUM meetings to come up with the design and release plans for projects.
- Analyze issues and determine alternative or creative solutions to add value to the business and ensure client satisfaction.

**Selection Criteria**
- Master's degree with 5 years relevant experience specified in technical and functional competency or bachelor’s degree with a minimum of 7 years of most relevant experience specified in technical and functional competency.
- Experience in SharePoint OOTB features and Customizations using SharePoint Framework
- Experience in Microsoft Power Platform products like Power Apps, Power Automate, Power Pages
- Advanced knowledge of HTML, DHTML, XHTML, CSS, JavaScript.
- Advanced knowledge of CSS pre-processors such as LESS and SASS, frameworks like Bootstrap
- Experience in developing micro services (using lightweight APIs) that can be utilized to allow bidirectional integration using RESTful interface.
- Experience with Application Performance and EUM tools like Azure App Insights and Adobe Analytics.
- Knowledge of Scaled Agile Framework (SAFe) methodology
- Ability to learn modern technologies quickly, self-starters and motivated, and able to work with others, and communicate effectively.
- Strong verbal, written communication and presentation skills and proven ability to guide and coordinate project development teams.
- Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.
- Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
- Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.

**Good to Have ++**
- Knowledge of Banks Financial Intermediary Funds (FIFs) business processes a plus
- Exposure to integration with Enterprise Software ERP e.g., (SAP / People Soft/Internal WebAPI) is a plus.

**Core Competencies**:

- Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients.
- Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.
- Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies ar