Process Associate

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- Responsibilities:_
- _Investigative Analysis: Assess large datasets to identify trends and anomalies indicating potential malicious activities or policy violations. Utilize critical thinking to establish relevant evidence for investigations._
- _Compliance Oversight: Review API product datasets, ensuring compliance with platform policies and highlighting inconsistencies._
- _Intelligence Reporting: Produce high-quality intelligence reports and assessments, managing sensitive data, and communicating findings to internal and external stakeholders._
- _Multi-tasking & Prioritization: Manage multiple investigations independently, prioritizing time effectively to meet deadlines._
- _Clear Communication: Clearly communicate investigative findings to leadership through written and verbal reports, adapting communication for various audiences. English fluency is a must._
- _Methodical Investigation: Employ various methodologies (on and off platform) to understand abuse patterns and attribute responsible parties._
- _Self-Motivation & Initiative: Demonstrate self-drive in investigative processes, following leads independently with mínimal guidance, and understanding complex problems._
- Qualifications we seek in you_
- Minimum qualifications_
- _Bachelor's or Master's degree in relevant fields (e.g., Criminal Justice, Cyber Security)_
- _Relevant experience in investigations, risk, fraud, or related fields. Ability to draft investigative reports, work independently, and collaborate within a cross-functional team._
- _Strong analytical/coding and communication skills._
- _Ability to be flexible, multitask and learn in a fast-paced environment._
- _Customer-focused and can demonstrate understanding and empathy._
- _Creative problem solver with excellent troubleshooting skills._
- _Self-driven nature with strong attention to detail and follow-through._
- Preferred qualifications_
- _Proficient in data-driven problem-solving, utilising search tools, OSINT research methods, and investigative tools like QRadar, Splunk etc._
- _Experience in IT Security or Networking; background in cybercrime investigations, and experience with research-driven insights in a fast-paced environment_
- _Lean & Six Sigma Methodologies_

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- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 19, 2025, 5:39:52 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_