
Service Desk Dispatcher
2 days ago
**Who We Are**:
Base8 provides technology and business consulting services to companies throughout the US and Canada under the XOverture, and **Cure8**, brands. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.
**Who You Are**
**Job Summary**:
**Primary responsibilities**:
- Ask questions to determine the nature of the problem. Probe and gather required relevant information.
- Create, categorize, document and assign the ticket to appropriate technicians or teams.
- Follow up with the clients to confirm resolution of the issue.
**Mandatory Skills**:
- Excellent communication skills (at least 2 years of on call experience with US clients).
- Expert in ticketing system for helpdesk. (at least 2 years of ticket handling experience on any ticket management software preferably Connect Wise)
- Ability to quickly learn and adapt to the Company’s Service Desk process workflow.
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Service Desk Dispatcher
2 weeks ago
Hyderabad, Telangana, India Base8 Inc Full time**Service Desk Dispatcher - Night Shift Job** **Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes - ones that are looking for a modern, sophisticated, trustworthy, friendly,...
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Service Desk Dispatcher
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Hyderabad, India Base8 Full timeJob Title: Service Desk Dispatcher - Night Shift Job Location:Hyderabad (WFO), preferred candidate must be from Hyderabad Job Type: Full-time Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature...
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Service Desk Dispatcher
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Hyderabad, Telangana, India Base8 Full time US$ 60,000 - US$ 1,00,000 per yearJob Title: Service Desk Dispatcher - Night Shift JobLocation:Hyderabad (WFO), preferred candidate must be from HyderabadJob Type: Full-timeWho We Are:Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature...
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Service Desk Dispatcher
1 week ago
Hyderabad, Telangana, India Base8 Inc Full time**Job Title**: Service Desk Dispatcher - Night Shift Job **Job Type**: Full-time **Who We Are**: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern,...
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Service Dispatcher
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Supervisor Service Desk
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Service Desk Technician
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Hyderabad, India Cubic Corporation Full timeBusiness Unit: Cubic Corporation Company Details: Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading...