Tele Marketing Executive

4 days ago

Ayanavaram Chennai Tamil Nadu, India yubix Full time

Key Responsibilities
- **Outbound Calling**:Place outbound phone calls to potential customers to generate leads, offer products/services, or follow up on existing interest.
- **Lead Generation**:Identify and qualify potential customers by understanding their needs and presenting tailored solutions.
- **Sales & Upselling**:Actively promote and sell company products or services, and identify opportunities to upsell or cross-sell.
- **Customer Service**:Answer questions, provide information about products and services, and handle initial complaints or issues, referring them to supervisors when necessary.
- **Record Keeping**:Maintain accurate records of calls, customer interactions, and sales activities using telemarketing software or CRM systems.
- **Target Achievement**:Consistently work towards and meet or exceed set sales targets and quotas.
- **Relationship Building**:Develop and foster positive relationships with both existing and potential customers.

Essential Skills and Qualifications
- **Excellent Communication**:Strong verbal communication, interpersonal, and active listening skills are crucial for engaging with customers.
- **Persuasion & Negotiation**:The ability to persuade potential customers and negotiate effectively to close sales.
- **Resilience & Target-Orientation**:The ability to handle rejection, maintain a positive attitude, and remain motivated to achieve sales goals.
- **Adaptability**:The capacity to adapt scripts and approaches to individual customer needs and preferences.
- **Product Knowledge**:A strong understanding of the company's products or services to provide accurate and effective information.

**Job Types**: Full-time, Part-time, Fresher, Internship, Contractual / Temporary, Freelance

Pay: ₹8,624.46 - ₹20,000.00 per month

Work Location: In person

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