Ticketing Executive Wfh Remote

22 hours ago

Chandigarh, India V Aband Limited Full time

**Responsibilities**:

- Coordinate with airlines and travel agencies to obtain the best pricing and itinerary options for customers.
- process bookings and reservations, including ticket issuance, rebookings, and refunds.
- Ensure that all booking and reservations are in compliance with airline and company policies.
- Handle customer inquiries and concerns regarding flight changes, cancellations, delays, and other travel-related issues.
- Achieve performance targets and adhere to service level agreements
- Communicate effectively with the customer and team members to identify issues and solutions effectively
- Provide feedback and recommendations for process improvement

**Requirements**:

- Must have excellent communication and customer service skills.
- Ability to work in a remote environment and with rotating shift schedules.
- Knowledge of GDS systems, booking platforms and airline booking rules is highly required.
- Ability to work under pressure and multitask efficiently.
- Must have a reliable internet connection and up-to-date computer equipment suitable for remote work.

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