Telesales Executive

**Job Title**: Telesales Executive
**Location**: Palladam
**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Contact potential or existing customers to inform them about a product or service.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders accurately.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.

**Requirements**:

- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- High school diploma; BSc/BA will be a plus.

**Benefits**:

- Attractive incentive structure based on performance.
- Training and career development opportunities.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay

Work Location: In person