Field Application Scientist

4 days ago

Bengaluru, India Sartorius Full time

**What you will accomplish together with us**:

- Will be responsible for assigned product line to support sales target achievement for supporting Greater India on Incucyte (Live Cell Imager) and iQue (Flow-based high Throughput screener)
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
- Prior experience in handling Flow cytometry and Microscopy will be preferable

**What will convince us**:

- Ph. D in Life Sciences/Biotechnology or relevant science or Masters in Life Science stream/Biotechnology with 3 to 5 years of relevant industrial experience
- A good understanding of Immunological experiments
- Prior experience in handling Flow cytometry and Microscopy will be preferable
- Must be willing to keep oneself abreast and improve on the knowledge base, including product information as well as other relevant scientific knowledge
- Willingness to travel extensively
- Familiar with related products, laboratory processes and equipment
- Ability to effectively interface with product / project / division management

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found here.

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