Isp Customer Support Executive

3 days ago


Kolkata West Bengal, India Wavetree Networks Pvt Ltd Full time

ISP Customer Support L-1 Experience/Freshers
- Back end support to installation team
- Home Router Configuration - Remote assistance
- Back end support to the clients - Remote assistance
- Knowledge of Networking (IP,LAN,WAN,TCP/IP,Wireless LAN, GPON)
- Generate support tickets
- Resolve support tickets
- Initiate works for field executives
- Daily, Weekly and Monthly Reports on Customer Issue and Support Ticket
- Shifting Job (Day/Night)
- Work From Home( Sometime Office visit required -Day shift only)

**Job Types**: Full-time, Walk-In

Pay: ₹8,500.00 - ₹10,000.00 per month

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: Remote



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