Customer Support Executive

4 days ago

India Rapsys Technologies Full time

Location: 58, Noida, Uttar Pradesh 201301
Department: Customer Support
Experience: Minimum 1 year
- Salary :15k to 18k
Employment Type: Full-time
Job Summary:

- We are looking for a proactive and customer-focused individual with at least 1 year
of experience in customer support. The role involves handling customer inquiries,
resolving issues, collecting feedback, and ensuring excellent service delivery across
all communication channels.
Key Responsibilities:

- Resolve issues efficiently and maintain a positive tone.
- Record all interactions accurately in the CRM system.
- Escalate complex cases to the appropriate teams.
- Collect customer feedback and reviews to improve service quality.
- Suggest improvements to enhance the support process.
- Maintain company standards in all customer interactions.
**Requirements**:

- Bachelor’s degree any stream.
- 1 year of customer support or related experience.
- Good communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Customer-first mindset and problem-solving attitude.

**Job Category**:Customer Support Executive

**Job Type**:Full Time

**Job Location**:India

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