
Process Trainer
4 days ago
**Key Responsibilities**:
Ensure smooth on boarding by guiding new hires through systems, tools, soft skills, and process-specific expectations.
Track trainee performance through regular assessments and provide feedback for improvement.
Identify process gaps and implement training interventions as needed
**Requirements**:
Qualification: Bachelor’s degree - Any Stream
**2+ years** of experience as a **Process trainer** in a **BPO.**Strong understanding of BPO operations and industry standards.
Strong command over **English communication** both spoken and written.
Proficient in Microsoft Office tools (PowerPoint, Excel, Word).
Ability to handle **training batches**independently Strong interpersonal and coaching skills. Flexible to work in **shifts.**
5 days working Day Shift.
Pay: ₹35,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Rotational shift
- UK shift
Work Location: In person
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