Receptionist

A Receptionist for an Industrial Training Institute (ITI) is responsible for managing the front office operations, offering administrative support, and ensuring smooth communication between students, staff, and visitors. This role involves greeting and assisting students, faculty, and guests, handling inquiries, scheduling appointments, and managing various clerical duties in an educational setting. The receptionist plays a vital role in maintaining a professional, welcoming atmosphere while helping streamline day-to-day administrative tasks.

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- Key Responsibilities:

- Greeting and Assisting Visitors:
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- Welcome students, staff, and visitors to the institute and direct them to the appropriate departments or individuals.
- Provide general information about courses, schedules, and institute services.
- Handling Phone Calls and Inquiries:
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- Answer and redirect phone calls, take messages, and provide information regarding courses, admission procedures, and other ITI-related queries.
- Scheduling and Appointments:
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- Manage appointments for faculty members, staff, or students, and assist with the coordination of meetings or events.
- Assist in coordinating and scheduling practical sessions, workshops, or training programs.
- Administrative Support:
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- Assist in the preparation of student records, documents, and reports.
- Maintain and organize files, forms, and documents related to student registrations, attendance, and certification.
- Handle student inquiries regarding attendance, results, and certifications.
- Record-Keeping:
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- Maintain accurate records of student attendance, admissions, and any other administrative documentation.
- Ensure all forms and paperwork are filed properly and updated regularly.
- Managing Mail and Deliveries:
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- Receive and distribute mail, packages, and courier deliveries to the correct staff or department.
- Coordinate with external agencies for dispatching materials.
- Maintaining the Front Office:
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- Ensure the front office area is clean, organized, and welcoming for students and visitors.
- Manage the flow of students in and out of the office, ensuring proper safety and security protocols are followed.
- Supporting Events and Activities:
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- Assist in organizing workshops, training sessions, or events held by the institute.
- Provide logístical support during these events, such as registration, attendance tracking, and material distribution.
- Key Skills & Qualifications:

- Strong verbal and written communication skills.
- Organizational and multitasking abilities.
- Knowledge of office management software (e.g., MS Office).
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Friendly, professional, and approachable demeanor.
- Attention to detail and problem-solving skills.
- Familiarity with educational procedures, including student records and documentation, is a plus.
- Experience & Education:

- High school diploma or equivalent (preferably with additional training in office administration or customer service).
- Previous experience in an educational setting, customer service, or administrative roles is preferred.
- Work Environment:

- The position is based in an educational institute, with regular interaction with students, staff, and faculty members.
- The receptionist may work during office hours and be required to assist with special events or training programs outside of regular working hours.
- In an Industrial Training Institute, the receptionist is instrumental in ensuring efficient operations, offering administrative support, and enhancing the experience for both students and staff. Their ability to manage inquiries, appointments, and clerical tasks ensures the smooth functioning of the institute's daily activities.

Pay: ₹8,427.66 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person