Account Technology Strategist

**About Cloud Software Group** Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud - The Account technology strategist is responsible for identifying and matching technology opportunities with the customer’s business issues and objectives, as well as channel partner training & enablement. Uses skills as a technology professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical way. Assists in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets._ **_ _**Primary Accountabilities**: - **Sales**: - Influence product and services sales through participation in business development activities as a technical thought leader - Supporting business opportunities through the development, documentation and presentation of proposals encompassing technical concepts, architectures and prototypes - Ensure speed of delivery across multiple responsibilities e.g. technical lead, proof of concepts, customised demonstrations, internal initiatives - Rapidly establish credibility at customer sites through the effective use of technical knowledge - Perform effective account reviews, highlighting significant points requiring the attention of other staff - QA enterprise scale deployments and provide feedback to Sales team - Understand the customer’s business and develop technology strategies to achieve business objectives - Participate in account planning activities with Citrix and partner teams **Technical**: - Through research and training, quickly ramp up to a proficient level on new technologies planned to be used, or in use at customer sites - Serve as an authority on Citrix products and technologies. - Develop and lead presentations requiring an understanding of in-depth (and possibly controversial) technical concepts for large, diverse audiences - Effectively analyse, resolve and document technical and design issues with mínimal oversight from senior management - Troubleshoot and resolve complex technical issues. - Deliver the Citrix Vision and Product Roadmap - Identify and clearly articulate product enhancements or new product ideas which are supported by a realistic high level business case - Act as a Citrix technical representative in supporting partnerships and alliances with outside vendors as required **Qualifications (knowledge, skills, abilities)** - Advanced knowledge of Citrix technologies and deployment experience with large or complex sites - Qualification/Experience: Engineering graduate with 10-12 years of relevant experience. - Pre-sales experience with Citrix certification preferred. - Understanding of business drivers for IT projects - Mobility Product Skills would be an Advantage - Business / financial skills would be an advantage **Personal Attributes** - Effectively multi-tasks between initiatives and consistently produce quality deliverables with mínimal supervision from staff and peers - Effectively manages oral communications in an unstructured setting (conversations, conference calls, etc) - Develops good working relationships with customer team members at all levels - Proactively seeks ways to expand technical knowledge - Completes assigned tasks on time - Assumes responsibility / accountability for delivery of technical account management - Adapts to customer/partner needs and culture - Effective planning, development and execution of presentations - Effective planning and execution of meetings - Works effectively in a team environment - is respectful and co-operative with others **Benefits** - Competitive salary and annual bonus - Health Insurance, Life and Accidental Insurance - Tax Saving benefits like NPS (National Pension Scheme) & Voluntary Provident Fund - Free transportation to and from Office - Complimentary food and juices at the office campus - Health and Wellness Programs like "Live well and earn rewards" & Employee Assistance Program(EAP) - Learning & development programmes, Education Assistance program - Broadband reimbursement - Privilege leaves, sick/casual leaves, p