Application Packager Ii

15 hours ago

Hyderabad, India Stefanini, Inc Full time

**Responsibilities**:

- Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance.Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting.
- Will act as the go-to resource who helps resolve complex issues
- Will match project priorities to industry best practices
- Provide training to consultant teams and end users as needed
- Ensuring that KB articles are accurate and sufficient for 1st level support
- Where necessary, writing, amending or removing KB articles
- Participate in the creation of training material
- Track and document process changes and ad hoc reporting requirements
- Lead continuous improvement actions
- Train, mentor, and coordinate the activities of other members of the team

**Skills, Licenses, Knowledge, Education and Training Requirements**:
Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service.

Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc.,

Auto Assessment using compatibility test tools for Windows transformation projects.

Very good scripting skills in vbs, Wise Script and batch scripting.

Work with internal development teams to understand and be an SME on how best to deliver required functionality.

Deliver and respond as per service levels defined with the customers.

Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.

Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.

Ensure that the package complies with all client Standards Good Knowledge on ITIL.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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