Tax Expert

13 hours ago

Bengaluru Karnataka, India Cleartax Full time

ID: 1622 | 1-3 yrs | Bengaluru | careers
- At CLEAR(formerly known as ClearTax), we are on a mission to simplify financial lives for all Indians. We make delightful tax-based SaaS and financial service products for businesses and individuals which helps them save money and time. We are trusted by over 6 million Indians, more than 50,000 tax professionals, 1 million small businesses and 3,000 large enterprises. For small and large businesses, our product suite covers invoicing, GST, a range of managed services and credit. For tax professionals, we offer comprehensive GST, Income Tax and TDS solutions. For individuals, we offer tax and wealth management solutions. With this Series C round, we have raised $140 million in equity capital since inception.

We have built rich platforms for GST, e-Waybill, e-Invoicing, ITR and TDS much ahead of the curve in India’s business digitization journey. We now see a material part of our country's trade with $200B worth of invoices flowing every year. It is still day one for us as our goal is to scale 10x to 6 million businesses. For the same, we are going mobile-first for all our customer segments and building credit, payments, insurance, network and business discovery engines on our core platform.

**Job Title: Tax Expert**

**Job responsibilities**:

- Collaborate closely with the customer-facing team to assist in handling complex tax queries from clients.
- Act as a customer advocate (voice of the customer) within the organization, representing client concerns and feedback regarding product improvements and enhancements.
- Channel client feedback to the relevant teams to prioritize product improvements and enhancements.
- Conduct thorough reviews of reported bugs in the GST, E-invoicing, TDS, and other taxation products.
- Analyze, categorize, and prioritize reported issues to ensure timely resolution.
- Provide expert guidance on tax-related matters, ensuring accurate and compliant solutions.
- Collaborate with the QA and product/engineering stakeholders to address the identified issues and defects.

**Qualification**:

- Chartered Accountant (CA) or an equivalent qualification, or a Semi-Qualified CA with good experience and a strong understanding of taxation principles, particularly GST and E-invoicing.
- Having prior experience in customer-focused roles, product management, or similar fields is beneficial.
- Good communication skills with the ability to convey complex, tax-related information clearly and understandably.
- Strong analytical and problem-solving skills and a keen eye for detail when reviewing software bugs and defects.
- Ability to work collaboratively across teams and drive initiatives that enhance customer success and product improvement.

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