Service Tele Caller Executive

2 weeks ago

Barakpur, India Pointo Full time

**Company Description**

Pointo is dedicated to providing a comprehensive EV battery solution with a focus on Financial Inclusion and Climate. By leveraging AI/ML based battery-tech, we estimate the life of Lithium Batteries to create a 2nd hand market and generate better returns. Our network of VLE partners helps us reach customers through community connections, creating jobs for underserved segments while offering customized solutions. With expertise in the EV ecosystem, we provide extensive solutions covering the entire value chain.

**Role Description**

This is a full-time on-site role for a Service Tele Caller at Pointo located in Barrackpur. The Service Tele Caller will be responsible for daily phone-based customer service interactions, resolving queries, providing information on EV battery solutions, and maintaining customer satisfaction levels.

**Qualifications**
- Excellent communication and interpersonal skills
- Customer service experience
- Ability to handle multiple tasks efficiently
- Knowledge of EV batteries and sustainable energy solutions preferred
- Fluency in multiple languages is a plus
- High school diploma or equivalent

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Work Location: In person

  • Telecaller Sales Support Executive

    7 days ago

    Barakpur, India Evergreen Solar Full time

    In this role, you will be responsible for generating leads, engaging with potential clients over the phone, and providing sales support to our dynamic sales team. **Responsibilities**: - Conduct outbound calls to generate leads and qualify potential customers interested in solar solutions. - Follow up on leads generated through various channels, including...

  • Tele Collection Executive

    1 week ago

    Barakpur, India Pointo Full time

    Tele collection experience - 1 yr Pay: ₹8,736.60 - ₹15,000.00 per month Work Location: In person

  • Telecaller

    4 days ago

    Barakpur, India The Brighter Living Full time

    Job Title: Telecaller Location: Barrackpore, West Bengal Experience: 3-4 years **Responsibilities**: Contact potential or existing customers to inform them about our products and services Answer questions about products or the company Ask questions to understand customer requirements and close sales Enter and update customer information in the...

  • Academic Counsellor

    3 days ago

    Barakpur, WB, IN School Dekho Full time

    We are a leading coaching institute specializing in NEET and JEE exam preparation dedicated to helping students achieve their dreams of pursuing careers in medicine and engineering Our programs combine expert faculty comprehensive study materials and personalized guidance to ensure high success rates in these competitive exams We are seeking a dynamic and...