Customer Support Engineer

8 hours ago

Mahipalpur Delhi Delhi, India IRIS Global Services Pvt. Ltd. Full time

1. Proven work experience as a Technical Support Engineer, Laptops, Desktop Support Engineer, Servers & Network

2. Good Experience with Windows OS, E-Mail, Hardware troubleshooting

3. Experience with Servers, Network troubleshooting & asset management

4. Experience with Antivirus (Virus Protection Software)

5. Taking ownership of customer issues reported and seeing problems through to resolution

6. Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues

7. Prioritize and manage several open issues at one time

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 2 years (preferred)

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