Bell Boy

Bell Boy / Bell Attendant

LOCAL CANDIDATE OF GOA CAN ALSO APPLIED

IMMEDIATE JOINER PREFERRED TOO

**Department**: Front Office
**Reports To**: Front Office Manager / Bell Captain
**Location**: Hotel Lobby / Entrance Area

**Job Summary**:
The Bell Boy is responsible for welcoming guests, handling their luggage efficiently, escorting them to their rooms, and assisting with various guest requests to ensure a smooth and pleasant experience from arrival to departure.

**Key Responsibilities**:

- Greet guests upon arrival with a warm and courteous manner.
- Assist guests with loading and unloading their luggage.
- Escort guests to their rooms and explain hotel facilities and room features.
- Handle guests’ luggage during check-in and check-out.
- Store and retrieve luggage in the luggage storage room when requested.
- Deliver messages, packages, amenities, or items to guest rooms as needed.
- Maintain the cleanliness and orderliness of the lobby and entrance area.
- Assist in arranging transportation (taxi, shuttle, etc.) for guests.
- Respond to guest queries and provide accurate local or hotel information.
- Report any suspicious activities or items to the security or front office.
- Ensure guest satisfaction by being polite, helpful, and attentive at all times.
- Follow all hotel safety and security policies and procedures.

**Qualifications and Skills**:

- Minimum 10th or 12th grade pass (preferred).
- Previous experience in a hospitality environment is an advantage.
- Good communication skills in English and local language.
- Physically fit and able to lift and move heavy luggage.
- Polite, well-groomed, and customer service oriented.
- Willing to work in shifts, including weekends and holidays.

**Working Conditions**:

- Standing for long hours.
- Exposure to outdoor weather when assisting with arriving or departing guests.
- Fast-paced environment during peak check-in/check-out times.

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**Job Types**: Full-time, Permanent, Fresher

Pay: ₹168,000.00 - ₹192,000.00 per year

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 8956453904