
Transportation Representative
1 week ago
Bachelor’s degree
- 10-24 months of work experience.
- Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams
- Proficiency in Advanced Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment
Job summary
TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
Responsibilities include, but are not limited to:
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
- Develop and/or understand performance metrics to assist with driving business results.
- Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
- Logistics background and lean/six sigma training is a plus
- Proficient in SQL
-
Transportation Representative, GSF MENA_ANow
6 days ago
Hyderabad, Telangana, India Amazon Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description for Transportation Representative – NOCNOC Overview NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon...
-
Hyderabad, Telangana, India Amazon.com Full timeDESCRIPTION Job Description for Transportation Representative - NOC NOC Overview NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors...
-
Transportation Representative, Gsf Mena Anow
3 weeks ago
Hyderabad, India Amazon Full timeDESCRIPTION for Transportation Representative - NOC NOC Overview NOC Network Operation Center is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA India and EU It ensures hassle free timely pick-up and delivery of freight from vendors to Amazon...
-
Hyderabad, Telangana, India Amazon.com Full timeDESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners - you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of...
-
Hyderabad, Telangana, India Amazon Full timeDESCRIPTION Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team The goal is to develop easy-to-use reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers In doing this Amazon Freight is building innovative ...
-
Transportation Representative
1 week ago
Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Description for L2 associates OverviewThe L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions. Key job...
-
Transportation Representative
3 weeks ago
Hyderabad, India Amazon Full timeJob Description for L2 associates OverviewThe L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions. Key job...
-
Transportation Representative, Orsa
8 hours ago
Hyderabad, Telangana, India Amazon.com Full timeDESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to...
-
Hyderabad, India ASSPL - Maharashtra Full timeThe Transportation representative acts as the primary interface between Amazon, Seller and delivery partners.Key job responsibilitiesEffectively communicate in a clear and professional manner at all timesProvides/ expedites prompt and efficient service to Amazon customers/ delivery partnersEffectively manage sensitive cases by reporting up the escalation...
-
Transport Helpdesk Operator
1 week ago
Hyderabad, India Mace Full timeThe opportunity Project: A global investment company. To serve as a liaison and point of contact to employees. Your responsibilities will include: - Tracking of vehicles on day-to-day basis. - Overseeing invoice verification. - Generating MIS. - Overseeing vehicle audits. - Managing route allocations to the vendors. - Supporting EMS Representative in...