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Customer Relation Executive

2 weeks ago

Trichur, India STUDY MEDIC Full time

Duties:

- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Provide product and service information to customers
- Identify and escalate priority issues to the appropriate team member

**Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite

We offer competitive pay, a comprehensive benefits package, and opportunities for career advancement.

**Requirements**:

- Degree or equivalent
- Previous experience in customer service or related field preferred

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: One location