Admin

9 hours ago

Bengaluru Karnataka, India sonataOne Full time

About Sonata Software

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services, and Insurance), and HLS (Healthcare and Lifesciences) space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

JD

1)5+ years of experience

2)Skills :Service Now

3)Location: Hyderabad/ Bangalore/ Chennai (Work from Home)

4)Shifts: 2:30 PM to 3:30 AM

**Experience**: 5 years overall (**an entry level admin)**

A **ServiceNow Admin** managing **software engineering projects** and **enhancements** in ServiceNow focusing on configuring, maintaining, and optimizing ServiceNow's features to support software development lifecycle (SDLC) processes.

**Key Responsibilities**:

- **Configuration and Administration**:

- Configure ServiceNow to meet the needs of software engineering teams.
- Maintain and update software modules related to ITSM (IT Service Management) and Agile (e.g., Agile Development, Project Portfolio Management).
- Ensure proper access and permissions for different user roles within the system.
- **Managing Agile Projects**:

- Set up and manage **Agile Development** features within ServiceNow.
- Create and configure Agile boards, sprints, and stories to track and manage software engineering projects.
- Collaborate with Product Owners, Scrum Masters, and Development teams to ensure smooth execution of Agile processes.

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