Product Designer

**Who are we?**

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year
- Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

**About the Role**

As a Product Designer with a focus on zero to one products, you’ll play a pivotal role in shaping the future of our next-generation offerings. You will be responsible for designing new products from the ground up, taking them from conceptualization through to launch. Working closely with cross-functional teams, including engineering, product management, and marketing, you will turn abstract ideas into tangible, user-centered solutions.

**Key Responsibilities**:

- Lead Design from Concept to Execution: Collaborate with Lab product teams to define the vision, strategy, and design solutions for new, innovative products.
- User-Centered Design: Conduct user research, create user personas, and lead UX/UI design efforts to ensure the product delivers an exceptional user experience.
- Prototype Development: Develop low
- to high-fidelity prototypes that help validate concepts and iterate based on feedback.
- Collaborate Across Teams: Partner closely with user research, engineers, product managers, product marketing and other stakeholders to ensure design solutions are technically feasible and aligned with business goals.
- Contribute to Product market fit: Contribute to rapidly exploring different product offerings and test with various target markets to identify fit.
- Solve Complex Problems: Tackle ambiguous design challenges with a strategic, user-first mindset.
- Continuous Improvement: Iterate rapidly based on user feedback, testing, and analytics to fine-tune products before launch.

**What We’re Looking For**:

- Experience: minimum of 3 years of experience in product design, with a proven track record of designing zero to one product (experience working on new ventures, startups, or new product lines is a big plus).
- Design Skills: Expertise in UX/UI design, wireframing, prototyping, and user research. Familiarity with Figma.
- Innovative Mindset: Ability to think outside the box, challenge the status quo, and solve complex design problems.
- User-Centered Approach: Strong understanding of user-centered design principles and a passion for creating intuitive, seamless experiences.
- Collaboration & Communication: Strong communication and collaboration skills with the ability to articulate design decisions, and advocate for the end user.
- Advocate & Influence: Confidently advocate for for the user based on data and constructively challenge senior leadership with well-supported arguments
- Agility: Ability to thrive in fast-paced, startup-like environments where ambiguity is the norm.

**Perks & Benefits**:

- Best-in-class medical Insurance coverage.
- Education Sponsorship
- Free Lunch & Dinner Buffet
- Doorstep Cab Drop Facility (10 PM onwards)
- Internal Job Transfer & global mobility programs
- Scope to represent Whatfix at global events (especially GTM teams)
- Travel to meet our global customers & prospects in person (especially those in GTM teams)

**#LI- #Onsite role**
**Shift Time: 10 AM to 7 PM**

**Note**:

- At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
We are an equal opportunity employer and value diverse people because of and