Assistant - Client Servicing

5 days ago

Palwal, India HG Graphics Pvt. Ltd. Full time

**Job Title**: Assistant - Client Servicing

**Location**: Palwal, Haryana.

**Salary**: ₹30,000 - ₹35,000 per month

**Experience Required**: 2-5 Years

**Company**: H.G. Graphics Pvt. Ltd.

**Industry**: Retail Display and Visual Merchandising

**Job Summary**:
**Key Responsibilities**:

- Assist in managing day-to-day communication with clients to understand their requirements and expectations.
- Coordinate with design, production, logistics, and installation teams to ensure timely and accurate project delivery.
- Maintain trackers, reports, and documentation for ongoing projects.
- Support senior client servicing executives/managers in account handling and follow-ups.
- Prepare and share regular updates, reports, and feedback with clients and internal stakeholders.
- Ensure high levels of client satisfaction by resolving queries and issues promptly.
- Attend client meetings, take detailed briefs, and ensure proper internal communication.
- Help maintain strong, long-term client relationships.

**Required Skills & Qualifications**:

- Graduate/Postgraduate in Business, Marketing, or a related field.
- Minimum 2 years of experience in client servicing, preferably in the furniture, fixture, or retail display industry.
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Excel, PowerPoint, Word).
- Ability to multitask and manage multiple projects under tight deadlines.
- Detail-oriented and organized with a client-first approach.
- Knowledge of design/production processes in retail display or visual merchandising is a plus.

**Working Days**: 6 Days a Week

Pay: Up to ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Palwal, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- furniture, fixture, or retail display industry.: 1 year (required)

Work Location: In person

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