Solution Architect

3 days ago

Chennai Tamil Nadu, India LevelShift Full time

Are you passionate about architecting intelligent customer data solutions that drive personalized engagement and business growth? Join **LevelShift** as a **Solution Architect Salesforce Data Cloud**, where youll lead the design and implementation of scalable Customer Data Platform (CDP) solutions that unify data, unlock insights, and enable data-driven marketing and personalization across the enterprise.

In this role, you will collaborate with clients and cross-functional teams to architect data ingestion, identity resolution, and activation workflowsbridging technology and business strategy to deliver measurable impact.

**What Youll Do**

**As a Solution Architect** at **LevelShift**, you will:

- **Lead Salesforce Data Cloud Implementation**: Own the end-to-end setup, configuration, and deployment of **Salesforce Data Cloud (CDP)** to consolidate customer data across multiple systems.
- **Gather & Analyze Requirements**: Partner with business stakeholders to understand **data sources, customer journeys, and business goals** that inform CDP design.
- **Design Data Ingestion Pipelines**: Architect and implement **data ingestion workflows** from CRM, web, POS, marketing, and third-party systems using APIs and ETL tools.
- **Configure Identity Resolution & Unification**: Define and optimize **Identity Resolution rules, Unification processes, and Data Model Objects (DMOs)** to create a unified customer profile.
- **Build Insights & Activation**: Develop **Calculated Insights**, audience **segments**, and **activation workflows** that connect Data Cloud with external platforms such as **Marketing Cloud**, ad platforms, or analytics tools.
- **Collaborate Cross-Functionally**: Work closely with **Marketing, IT, and Analytics teams** to ensure seamless integration and business alignment.
- **Optimize & Support**: Troubleshoot data ingestion, unification, and activation issues, and provide **training and technical guidance** to end users and internal teams.

**Your Skillset**

**Were looking for a solution-driven architect with deep expertise in Salesforce Data Cloud** and enterprise data integration.
- **5+** years in data architecture, data integration, or Salesforce ecosystem roles.
- **Salesforce Expertise**: Proven experience implementing and configuring **Salesforce Data Cloud** (CDP).
- **Data Integration**: Skilled in **API-based data ingestion** (REST/SOAP) and **ETL tools** for connecting diverse systems.
- **Identity Resolution**: Strong understanding of **identity matching, unification logic, and data modeling best practices.**:

- **Technical Skills**:

- **Data Ingestion & ETL Tools**:

- **Salesforce Marketing Cloud Integration**:

- **APIs & Data Integration (REST/SOAP)**:

- **Data Modeling & Schema Design**:

- **Identity Resolution & Matching Logic**:

- **SQL & JSON**:

- **Customer Data Platforms (CDPs) & DMPs**:

- **Analytics & Reporting**:

- **Compliance Knowledge**: Familiarity with **consent management** and **data privacy regulations** (GDPR, CCPA).
- Excellent analytical, communication, and stakeholder management skills.

**Why LevelShift?**
- Lead transformative data initiatives leveraging the power of **Salesforce Data Cloud** and **AI-driven personalization**.
- Collaborate with enterprise clients on complex data architectures that enable unified customer experiences.
- Work in a dynamic environment with cross-functional experts across Salesforce, Marketing Cloud, and Integration technologies.
- Be part of a culture that values innovation, collaboration, and continuous learning.

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