Collection Executive

3 days ago

Kolkata West Bengal, India GRM Academy & Consultant Pvt Ltd Full time

**Role/Job Description: Field collections**

Act like a relationship manager for the assigned base & ensure all policy related servicing aspects are taken care.

It’s a field Job & required to do customer visits for renewal collection & servicing..

Achievement of Persistency/Collections target month of month

Co-ordinate for Customers meet in branches/Centers for special campaigns/collections.

Joint calls with Branch/Sales/Persistency team for service recovery & collections

Daily follow-up with Sales hierarchy for expected collections for the day & result there on

Ensure timely collection & submission of mandatory requisite for policy reinstatements.

Ensure contactability of customers through updation/addition of new contact details of the customer through direct visits at the customer’s residence/offices.

Build relationship with Key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow up with critical/complex customer to identify the reason for non-payment.

Collect renewal through digital methods/online mode and for offline payment ensure cheque payment get deposited within the defined SLA.

Push for auto mode payment options as preferred choice for future payments.

Ensure he/she part in all trainings and audits as specified by clients.

Ensure compliance to all audit/regulatory bodies as well as policies and procedures of the company.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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