Customer Service Executive Bank Process

An inbound customer support service of BPO directly addresses this issue by providing customized services, such as inquiry handling, technical support, phone answering, customer surveys, and medical answering services. **Salary**: ₹15,000.00 - ₹20,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Work on banking related inquiries, handling payment adjustments. - Knowledge of ACH (Automated Clearing House) is Must. - Inbound/Outbound customer and client contact to resolve inquiries. - Use of various databases and software programs to obtain and communicate information to customers. - Work closely with Collections department. - Review reports for...

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Hiring for Telecom / Banking Support / Fresher can Apply Easy rounds of interview Walk in with resume - walk out with offer - just 2 rounds of interview Graduate or Under Graduate fresher in BPO can apply **Job Types**: Full-time, Fresher **Salary**: ₹21,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: -...

Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

Provide information of Products / Services / Offers to customers. - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) - Hindi...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...